More than a century after St. Luke’s International Hospital was founded in Tsukiji a designated residential area for foreigners around the start of the 20th century, we still heed the mission statement that was formulated by the founder, Dr. Rudolf B. Teusler, in 1933, as the driving force behind our management operations.
Fukui Tsuguya, MD, MPH, PhD
President
This hospital is a living organism
designed to demonstrate
in convincing terms
the transmuting power of Christian love
when applied
in relief of human suffering
“Christian love” means to look at matters from the patient’s point of view and value framework. In clinical practice, this translates into staff who individually endeavor to provide “medical care that supports and comforts patients suffering physical and emotional pain.” In the same way “living organism” means to grow sensitively to advances in medicine and changes in the social environment, backed by leading-edge education and research, to provide “high quality medical care.”
At present, to provide, “medical care that supports and comforts patients suffering physical and emotional pain,” we take the results of evaluation by regular and frequent questionnaire surveys of patients, as well as patients’ direct letters and comments seriously, trying our best to respond appropriately. The provision of “high quality healthcare” is reflected by having been accredited by the international hospital evaluation body, JCI (Joint Commission International), since 2012; and also having been exemplified by the OECD in its “Reviews of Health Care Quality JAPAN” report in August 2015 for the QI (Quality Indicator) system introduced and followed at St. Luke’s International Hospital to continuously improve the level of service we provide.
We take pride in the fact that we can accept a high number of ambulances within the metropolitan area, and that we can serve as a truly general hospital by serving both as an emergency care hospital with highly specialized intensive care facilities, while also covering palliative care and fields that consist mainly of outpatient services. We also maximize the benefit of having been integrated as an affiliated institution with St. Luke’s International University in 2014 to increasingly promote excellent training of all medical and healthcare workers, and front-line research, to deserve the trust of our patients as an institution committed to the provision of high quality medical care.
